Abuse Mail Template

Dear Sir or Madam:

On behalf of [Company Name] Abuse Response Team, I am contacting you to inform you of an incident or incidents of abuse originating from your network.

The following log contains both the time-stamp and type of attack registered by our IDS/IPS/System.

Time Client SID:description Server Port

2014-03-10 11:58

x.x.x.x Setup.php access x.x.y.y

zz

2014-03-10 11:58

x.x.x.x Setup.php access x.x.y.y

zz

2014-03-10 11:58

x.x.x.x Setup.php access x.x.y.y

zz

2014-03-10 11:58

x.x.x.x Setup.php access x.x.y.y

zz

All times are in [TimeZone] time zone and the format is [24/AM/PM].

What we now ask of you is to investigate the incident or incidents and report back to us at [Abuse Contact Email] on Actions taken to prevent it from happening again.

Best Wishes

[Company Name] Abuse Response Team

Download a Template document from here.


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